Frequently asked questions
Answers to the questions we hear most from people and institutions contacting us for the first time.
Both. We investigate the movement of digital assets, identify actionable recovery paths, and work through the appropriate channels to pursue the return of recoverable funds. Not every case results in a viable recovery path, and we tell you honestly where that is the case.
For qualifying cases where recoverable funds are identified, our fees may be structured around a percentage of successfully recovered assets, agreed with you before any recovery work begins. Investigative work outside of a recovery engagement is billed separately, as discussed during your initial consultation.
Yes. Most of our clients are not technical. Our job is to handle the technical analysis and explain what we find in plain language. You do not need to understand blockchain to work with us.
Each finding is assigned a tier, confirmed, high confidence, or indicative, based on the strength and corroboration of the underlying evidence, explained fully within every report we deliver.
Straightforward tracing matters are often substantially complete within one to two weeks. Cases involving several networks or multiple parties typically take four to eight weeks. A specific estimate is provided after initial assessment.
Yes. Every engagement is governed by a confidentiality agreement, with case access limited to the analysts assigned to your matter.
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